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Integrated FM Group

Industry

Facility Management

Project Type

Web Application

Technologies

About the Client

Integrated fm Group is a leading facility management and maintenance provider based in Australia. It was founded in May 2019 by a group of industry professionals with a combined 75 years of experience and a turnover exceeding $600 million.

The company is committed to providing high-quality services to its clients while maintaining the highest operating standards available in the market. It offers a wide range of services, including commercial cleaning, test and tag services, emergency callouts, hygiene services, trade services, compliance and auditing, and corporate support.

With its strong business foundations and customer care principles, Integrated fm Group is poised to expand throughout Australia as its market and clients continue to grow.

Business Requirements

The client wanted a solution that could integrate all their FM operations into a single platform for improving operational efficiency and reducing costs.

They were using multiple tools to manage their operations, which led to a fragmented view of their facility management, resulting in a lack of comprehensive insights and hindering their ability to optimize their operations.

Our Solution

After understanding the client’s requirements, we developed the following solution:

01

Our team followed a structured development process that started with a detailed analysis of the client’s operations and studying the latest trends and best practices in the FM industry

02

We conducted several user testing sessions during the development phase and incorporated feedback from the client’s stakeholders to refine the application’s features and functionality

03

The work order management feature was added for facility managers to create, assign, and track work orders for their operations

04

The asset management feature was added for facility managers to keep track of their assets, including equipment, machinery, and vehicles

05

The preventive maintenance feature was added to avoid breakdowns and increase the lifespan

06

The vendor management feature was added for facility managers to manage their vendors, including service providers and suppliers

Impact

With the help of Jellyfish Technologies, Integrated fm Group was able to streamline its FM operations and get a comprehensive view of its facility management. The web application has also enabled the company to reduce its operational costs and improve operational efficiency.

For us, one more happy client was added to the list.

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