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Patra Billing

Industry

Insurtech

Project Type

Web Application

Technologies

About the Client

Patra Corporation is one of the leading providers of technology-enabled services for the insurance industry. It was initially founded to enable insurance brokers to issue certificates faster and more efficiently but with time it expanded to serve retail agencies (including commercial lines, personal lines, and employee benefits), MGAs, wholesalers, and carriers, with more than 160 distinct services.

With over 4,500 team members across the globe, 6 dedicated processing centers, and distributed contact centers, Patra has built a team that works, communicates, and delivers seamlessly to support and maximize the value of their client’s organizations.

Business Requirements

The company was looking for a development partner to migrate its billing module from Alpha to Node.js along with improving its current features, adding new features, and enhancing user experience.

Staying at the top of its competitive market and providing the best to its clients were some of the key reasons behind this migration.

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Our Solution

After understanding the client’s requirement, we developed the following solution:

01

Proper planning and research were carried out to assess and evaluate the web application’s required functionalities and new architecture for more stability

02

The web application was migrated to Node.js with a brand new UI/UX to improve the application’s performance and make it more user-friendly

03

Real-time interaction was done with the app support team to add new features according to their requirement

04

New features included changing the invoice generation process from service base to transaction and hourly base, which targeted an increase in our client’s revenue

05

Along with development, maintenance, and QA were provided for the new billing module to make it more efficient in terms of working

Impact

Before reaching out to Jellyfish Technologies, Patra Corporation was planning to buy a third-party billing software but our architectural solutions and application enhancements allowed them to keep using the new and improved billing module/version.

Moreover, with the help of Jellyfish Technologies, Patra Corporation was able to launch a better and far more optimized billing module into the market. This helped them stay ahead of their competitors and provide a better user experience to their clients.

For us, one more happy client was added to the list with repeat business.

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